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I can receive email, but I can not successfully send email? |
HostVertex Customer Care |
QUESTION
I can receive email, but I can not successfully send email?
ANSWER
Sometimes ISPs block port 25 for whatever reason. We also run SMTP services on port 26, so 95% of the time if you change your port to 26 you will be able to successfully receive and send email.
Please see your email software's help file for instructions on changing to port 26. If you need further assistance, please submit a support ticket via our helpdesk at http://www.hostvertex.com/support/. |
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