At HostVertex client support is our number one priority.  We want to make sure you always have the necessary tools and support to have the most successful website possible.  We have a team of well trained support technicians to answer any of your questions and fix any issues.

Our customer support is offered via a web based ticket system that allows you to contact our support team directly 24 hours a day 7 days a week. Most support issues are resolved within 4 hours!  You are never left without help.

The online helpdesk is staffed 24/7 to answer any of your questions and fix any issues. All support requests should be directed to the helpdesk to ensure immediate attention and quick resolution.

Our extensive knowledge base is a valuable collection of technical information, web site marketing tips, frequently asked questions and documentation.

Have a question about using your CPanel (control panel)? Here you can find the complete CPanel Documentation to help you with every aspect of your control panel.

Have a question about using your WHM (web host manager)? Here you can find the complete WHM Documentation to help you with every aspect of your web host manager.

If you have a sales inquiry or non-support issue, please visit our contact page or FAQ page.